Privacy Policy

Privacy Policy for https://custom-mouthguards.scoopsurge.com

Introduction

Welcome to https://custom-mouthguards.scoopsurge.com (hereafter referred to as “Custom Mouthguards,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, and handling of personal information in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our website (https://custom-mouthguards.scoopsurge.com), applications, services, and products offered by Custom Mouthguards. However, please be advised that this policy does not extend to third-party platforms, apps, or services accessible through links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Using any of our applications or services as an authorized user.
  • Visiting our websites linked to this Privacy Policy.
  • Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

Custom Mouthguards collects several types of personal data:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Transaction records, payment method details, and billing addresses.
  • Financial Information: Bank account numbers or other financial records (if provided).
  • Purchase Information: Products purchased, quantities, pricing, and order history.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for user tracking.
  • Location Data: Geographic location information from your device when using our services.
  • Feedback: User comments, reviews, and responses to surveys or feedback forms.
  • Social Media Information: Data collected from social media platforms (if connected to your account).
  • Product Information: Preferences, customization choices, and product interactions.

We gather this data through various methods, including user input forms, account settings, application interactions, analytics tools, and third-party services. Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

Custom Mouthguards uses cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: Crucial for navigating the website and providing basic functionalities.
  • Preference Cookies: Remembering user preferences and settings.
  • Analytics Cookies: Tracking website usage, gathering statistical data, and improving services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of the purposes for which it was collected or as required by law. Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize the data securely.

Security Measures

Custom Mouthguards has implemented robust security measures to protect your personal data:

  • Employing encryption protocols for secure data transmission.
  • Utilizing secure third-party processing services to handle transactions and sensitive information.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

Custom Mouthguards does not intentionally collect personal data from children under the age of 18. If you are a parent or guardian concerned about your child’s online privacy, please contact us using the information provided below for assistance.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access to your data and its usage details.
  • Correction or rectification of inaccurate or incomplete information.
  • Erasure (or deletion) of your data under specific circumstances.
  • Restriction on the processing of your data in certain cases.
  • Portability of your data, allowing you to move it from one service to another.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination for exercising your data privacy rights.

To exercise these rights or to file appeals/complaints related to data privacy, please contact our dedicated privacy team via email at [email protected] or through written correspondence to the address provided.

Changes to Policy

Custom Mouthguards reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, requests for unsubscribe, or inquiries regarding data privacy, please reach out to us via:

We appreciate your trust in Custom Mouthguards, and we are committed to maintaining the highest standards of data protection.